To make your shopping experience with Menthe et Grenadine as agreeable as possible, you will find on this page all you need to know about our delivery, payment, gift wrapping, return and exchange services.
FREE DELIVERY to the UK on orders from £65 and FREE RETURNS for the UK
FREE delivery to France, Belgium, Austria, Germany, Ireland, UK, the Netherlands, Luxembourg, Liechtenstein and Denmark on orders from £75
Our standard delivery cost to the UK is £4.90 and to Europe is £8
The standard delivery to Switzerland and the rest of the world is £18
We ship with a tracked service from DPD. Orders placed before 13:00 are to arrive with UK customers within 2 working days, with mainland EU customers within 3 working days and with customers of the rest of the world within 7-10 working days. Please note that working days do not include Bank Holidays and weekends.
We except the following debit/credit cards: MasterCard, Maestro, Switch, Visa, Visa Electron, Visa Debit, American Express, Solo and Delta. We will neither have access nor store your card details.
You can also use your Paypal™ account for a secure express checkout. Again, we will not have access to your Paypal account or account details.
We offer a free tracked return service for our UK customers. Any products purchased from us can be returned within 14 days of receipt of your parcel. Return the products in new, unworn and unused condition, in their original boxes and packaging. Please follow our returns procedure:
We regret but we are unable to process exchanges. Please use our free UK return service to return any products you would like to send back. Any products purchased from us can be returned within 14 days of receipt of your parcel. They must be in new, unworn and unused condition, in their original boxes and packaging.
You have the right to cancel your order, but please be quick as we ship within 24hrs! Please follow our return policy if goods have been shipped.